Traveller safety update from our preferred partners - hotel and car hire

When managing business travel, duty of care and your travellers’ wellbeing should always be at the forefront. None of us want to put our staff members at risk, and no business travel is worth sacrificing a traveller’s safety. It’s for this reason that many companies chose to implement company-wide travel bans in 2020, and continue to enforce them into 2021. For many companies, however, essential business travel must continue to happen.

So as countries and businesses continue to take measures to contain and control the outbreak, how can you ensure your staff's safety when they travel? At Corporate Traveller we have a series of preferred hotel and ground transport partners that we work with. At times like these when there is uncertainty in the world around travel, our preferred partners are keeping the safety of our customers at the forefront of their minds. We’ve rounded up some of the key ways our hotel and ground transport partners are working to support customers and safeguard their wellbeing.


  • At the start of the pandemic, Hilton quickly implemented specific Coronavirus Awareness Training for all managed hotels globally. 
  • Hilton have recently partnered with RB, maker of Lysol & Dettol, to develop the Hilton CleanStay Program. This innovative programme builds upon Hilton's rigorous cleaning standards by providing enhanced training, increased cleaning of public areas and adjusted food and beverage service.
  • Hilton have added more flexibility for Hilton Honors members, so they can enjoy their points for longer.


  • Throughout the pandemic, Hyatt have employed mandatory temperature checks for all employees, contractors and vendors.
  • They are implementing high-touch cleaning of elevator buttons, doorknobs, public areas and deep-clean guestroom procedures, and will provide masks and disposable gloves for guests and colleagues and give instructions on self-isolation for guests. They also pledge to safely relocate potentially sick individuals to a place where they may receive appropriate medical attention.


  • All Radisson hotels have added certain precautionary measures, including increasing the frequency of cleaning both public and back-of-house areas, and taking extra steps to ensure that areas are cleaned and sanitized.
  • All Radisson Hotels under “Safety Protocols” have now launched a 20 step cleaning and safety protocol.
  • Radisson hotels are also offering clients easy access to RT- PCR testing locations & is offering onsite tests in case of events & group movements


  • All vehicles go through a rigorous, multi-step cleaning process for each rental.  After each ride chauffeur cleans and disinfects the vehicle using the disinfectant for all commonly touched parts such as armrests, seat belts, and buckles, door handles, cup holders etc.
  • Regular training is provided to all chauffeurs to ensure there is no physical contact with a passenger or their bags (only greet the passengers with a smile and a ‘Namaste’).


  • To help protect staff and customers, Orix is implementing technology based solution with a digital first approach to ensure minimum contact between chauffeur and traveler.  
  •  Cleaning of all touch points by passengers are regularly cleaned & sanitized. All chauffeurs are regularly checked for temperatures and periodically tested for COVID too.